The Knowledge Core · Mike Lee · Chapter 8: What Leaders Decide

What not to automate

Beyond the decisions that are never delegated, some work should stay with people even when agents could do it. Relationships. Agents can draft, remind, and prepare, but the trust between an organization and its partners, donors, members, or customers is built by people.

Sign in to read it

The book is open to its readers, with a one-time code by email. Not a reader yet? Get the book.

Cite as: Mike Lee, The Knowledge Core, Chapter 8: What Leaders Decide, "What not to automate", https://theknowledgecore.org/cite/what-not-to-automate.