The Knowledge Core · Mike Lee · Chapter 5: Hard for a Whole Organization
Job four: refactor itself
The first three jobs are about the content. The fourth is about the shape. Every organization's knowledge has a structure: categories, frameworks, levels, owners, and unwritten rules about what is worth writing down at all. That structure was designed for the organization as it was.
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Cite as: Mike Lee, The Knowledge Core, Chapter 5: Hard for a Whole Organization, "Job four: refactor itself", https://theknowledgecore.org/cite/refactor-itself.