The Knowledge Core · Mike Lee · Chapter 5: Hard for a Whole Organization
A collection, not a library
Most leaders picture their organization's knowledge as a library: a set of documents, somewhere, that could be organized if only someone had the time. It is not. An organization's knowledge is spread across everyone who works there.
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Cite as: Mike Lee, The Knowledge Core, Chapter 5: Hard for a Whole Organization, "A collection, not a library", https://theknowledgecore.org/cite/a-collection-not-a-library.